Privacy policy

At A Thousand Milestone, we are committed to protecting your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website, services, and products.

1. Collection of Personal Data

We may collect personal data when you:

  • Make a purchase

  • Sign up for an account or newsletter

  • Contact us via email or customer service

  • Browse our website

Types of data we collect may include:

  • Full name

  • Contact information (email address, phone number)

  • Date of Birth

  • Delivery and billing addresses

  • Payment details (processed securely via third-party platforms)

  • Purchase history

  • Device and browser information (via cookies)

2. Purpose of Data Collection

We collect and process your personal data for the following purposes:

  • To process and fulfill orders

  • To provide customer service and respond to inquiries

  • To manage and maintain your account

  • To send order confirmations and shipping updates

  • To improve our products and services

  • To send promotional offers (only with your consent)

  • To comply with legal obligations

3. Disclosure of Personal Data

Your personal data may be disclosed to:

  • Payment processors (e.g., iPay88, PayPal)

  • Logistics and courier partners

  • IT service providers (e.g., website hosting, email platforms)

  • Government authorities or law enforcement (as required by law)

All third parties are bound by confidentiality obligations and will only use your data for the specified purposes.

4. Data Protection and Security

We implement reasonable technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, modification, or disclosure.

However, please note that no method of transmission over the Internet is 100% secure.

5. Your Rights Under PDPA

You have the right to:

  • Access your personal data

  • Correct your personal data

  • Withdraw your consent for data processing (subject to legal and contractual restrictions)

  • Request that we stop contacting you for marketing purposes

6. Retention of Data

We retain personal data only as long as necessary to fulfill the purposes stated above or to comply with legal and regulatory requirements.

7. Cookies

We use cookies to improve your browsing experience and analyze website traffic. You may choose to disable cookies in your browser settings, though this may affect functionality.

8. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13. If we discover that we have collected data from a child without parental consent, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified via email.

10. Contact Us

If you have any questions or concerns about this policy or your personal data, please contact us at athousandmilestone@gmail.com